1. Who We Are
Bolgsvenia Global is a UK-based translation service providing Spanish ↔ English translation support for individuals, businesses and professional clients.
For privacy enquiries, you can contact Bolgsvenia Global by email: bolgsvenia.global@bolgsvenia.com
2. Information We May Collect
When you contact Bolgsvenia Global, use the website contact form or request a translation quote, we may collect information such as:
- Your name and contact details, such as email address and phone number if provided.
- Information contained in emails, messages, enquiries or website contact forms.
- Language direction, document type, number of pages, country where the translation will be used and deadline.
- Documents or files sent or attached for quotation or translation.
- Information contained in the documents, such as names, dates, addresses, certificate details, legal, administrative, academic, business or personal information.
- Payment and basic business record information where required.
3. How We Use Your Information
Personal information and documents are used only where necessary to respond to enquiries, provide quotes, provide translation services and manage related business administration.
This may include:
- Responding to enquiries received by email or through the website contact form.
- Reviewing documents to provide a quote.
- Assessing translation, certification, formatting and deadline requirements.
- Preparing and delivering translations.
- Communicating with clients about translation work.
- Preparing certified translation statements where applicable.
- Keeping basic business, invoice and payment records.
- Responding to client questions, corrections or follow-up requests.
4. Lawful Basis for Using Information
Bolgsvenia Global uses personal information where it is necessary to respond to enquiries, prepare quotes, provide translation services, keep business records, and meet legal or administrative obligations.
This may include using information because it is necessary before entering into a service agreement, to perform an agreed translation service, to comply with legal obligations, or for legitimate business administration.
5. Website Contact Form and Attachments
The website may include a contact form that allows you to send enquiries and attach a document for quotation purposes. Information submitted through the form may include your name, email address, phone number if provided, enquiry details, document type and any attached file.
Website form submissions may be processed by a third-party form provider, such as Web3Forms, in order to send the enquiry to Bolgsvenia Global by email.
Please avoid sending highly sensitive documents unless necessary. For large files, multiple documents or highly confidential documents, please contact Bolgsvenia Global first so that the most appropriate way to receive them can be confirmed.
6. Confidentiality
Documents and personal information are handled confidentially and used only for the purpose of preparing quotes, providing translation services, and managing related business records.
Bolgsvenia Global does not sell client information or documents.
7. Sharing Information
Information is not shared unless it is necessary for the translation service, required by law, or agreed with the client.
Where a sworn translation, professional review or specialist support is required, documents may be shared with an authorised sworn translator, translator, agency or professional reviewer only for that purpose.
Information may also be processed through email, website form services, cloud storage, accounting systems or other business tools used to manage translation work.
8. How Long We Keep Information
Documents and related correspondence are kept only for as long as necessary for the translation service, client communication, correction requests, business records, accounting, legal or administrative purposes.
If you want your documents deleted after the translation has been completed, you can request this by email. Some basic records may still need to be kept where required for business, tax, legal or accounting purposes.
9. Security
Reasonable steps are taken to protect documents and personal information from unauthorised access, loss, misuse or disclosure.
However, no online communication system can guarantee absolute security. Clients should avoid sending unnecessary sensitive information where it is not required for the translation service.
10. Your Rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to request access to your personal information, correction of inaccurate information, deletion of information, restriction of processing, or objection to certain uses of your information.
To make a privacy request, contact: bolgsvenia.global@bolgsvenia.com
11. Website Cookies
This website is a simple static website. It does not currently use analytics cookies, advertising cookies or its own online payment systems.
The contact form may use external services that are necessary to process enquiries and reduce spam. If analytics, advertising tools, booking systems or other functions are added in the future, this notice may be updated.
12. Updates to This Notice
This privacy and confidentiality notice may be updated from time to time to reflect changes in services, business tools, legal requirements or data handling practices.
Last updated: July 2026.
Contact
For questions about this privacy and confidentiality notice, contact:
Email: bolgsvenia.global@bolgsvenia.com
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